Listing Verification Specialist - Remote

About the role

Veta Virtual is hiring a Listing Verification Specialist for one of its clients, a fast-growing online car auction marketplace in the USA. The role is not sales: you act as the quality checkpoint for every listing by verifying seller information, confirming sellers are ready to proceed and keeping records clean. It is 100% remote, paid in USD, and open to candidates based in Latin America or Europe.

Key responsibilities

• Review seller documents, including titles and registration records, for authenticity and accuracy.
• Check vehicle photos, trim levels and mileage, flag problems and request corrections.
• Manage the Submitted queue as a top priority and move qualified listings to Listed quickly.
• Call and text U.S. sellers to confirm details, confirm intent to sell and collect missing information.
• Answer basic questions from listed sellers about the auction and next steps, escalating complex questions to the listing agent.
• Tag and organize leads in the CRM, flag cancellation risks and complete ghost follow-ups with approved scripts.
• Send clear notes to the Listing Team and meet daily and weekly quotas.

Required profile

• Near-native English, written and spoken; you will speak with U.S. sellers on every shift.
• Exceptional attention to detail and consistent, accurate record keeping.
• Full-time availability during U.S. business hours.
• Must be based in Latin America or Europe.
• Bonus: automotive, document verification (KYC), QA, data entry or remote review experience.

Required skills

• Confidence with outbound calls and texts.
• Strong prioritization skills and comfort learning CRM systems.

What we offer

• Competitive salary in USD, paid monthly.
• 10 paid vacation days per year.
• 100% remote work from anywhere in Latin America or Europe.

To apply, candidates complete a short 2-minute video question; shortlisted candidates also take a brief live call to assess spoken English.