Auxiliar de Servicio al Cliente
Grupo Ropeca · Distrito Nacional
Job description
About the role
We are looking for a Customer Service Assistant to join a company that rents warehouses and office spaces. The role involves providing efficient and friendly assistance to current and prospective clients throughout the entire service process.
Key responsibilities
- Handle in‑person, phone and email inquiries, providing information on space availability, rates, contracts, rental conditions and additional services.
- Arrange and coordinate site visits, follow up on client requests, complaints and requirements.
- Maintain continuous communication to ensure rapid and effective responses.
- Support basic administrative tasks, update databases, monitor payments, manage contract renewals and channel maintenance or support issues to the appropriate departments.
Required profile
- Organized, proactive and service‑oriented with strong communication abilities.
- Team player capable of handling multiple tasks and delivering professional solutions.
- Previous experience in customer service and basic office‑tool proficiency.
Required skills
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
What we offer
- Opportunity to work in a dynamic environment focused on real‑estate leasing.
- Professional development and a results‑driven culture.
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Published 1 week ago
Expires 1 month from now
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Grupo Ropeca
Distrito Nacional
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