Knowledge Management Product Specialist Consultant

About the role

The IDB Group is seeking a Knowledge Management Product Specialist Consultant to provide strategic advisory services for its Knowledge Management product portfolio. The consultant works with Technology & Transformation for Operations, which enhances and digitally transforms the Bank's operational work. The assignment is full-time, 12 months (up to 48 months, subject to eligibility), and delivered 100% remotely from a country where the IDB Group has offices.

Key responsibilities

• Advise on product strategy and prepare and maintain integrated product roadmaps for IDB Learning, the Digital Library, Knowledge Management platforms and related solutions.
• Analyze product needs, dependencies, costs, risks and benefits, and prepare recommendations for prioritization and investment decisions.
• Facilitate collaboration between business owners, operational units, product teams, UX specialists, data and technology teams.
• Monitor product activities, milestones, dependencies and implementation risks, and support user research and user-experience activities.
• Develop proposed KPIs and use analytics and user feedback to assess adoption and effectiveness.
• Analyze capacity, budget and technical resource needs, and identify emerging technologies, risks and innovation opportunities.
• Provide technical input, documentation and analysis for staff-led engagement with external vendors and partners.

Required profile

• Master's degree (or equivalent) in digital transformation, innovation and technology or a related field.
• At least 10 years of progressive experience in product management; experience with knowledge and learning products is a plus.
• Proficiency in English and Spanish, spoken and written; French and Portuguese are preferable.
• Citizen of one of the 48 member countries, eligible to work in the job location without sponsorship, with no close relatives working at the IDB Group.

Required skills

• Proficiency in AI and generative AI technologies and their applications.
• Extensive understanding of the ethical considerations and responsible use of AI.

What we offer

• A competitive compensation package.
• Leave of 2 days per month of contract plus gender-neutral parental leave.
• Monthly allowance to supplement health insurance and a savings plan allowance depending on contract length.
• Fully remote modality.
• Learning support such as seminars and 1:1 professional counseling.
• Access to a health services center offering preventive care and health education.