Administrative Assistant – Advanced English (Insurance Sector)

About the role

We are looking for an Administrative Assistant to join the back‑office team supporting Account Management for a US‑based insurance company. The position is based in Santo Domingo and requires full‑time onsite presence, Monday to Friday, 9 am‑5 pm.

Key responsibilities

• Maintain and update client and account information in internal systems.
• Perform accurate data entry and keep databases current.
• Organise and manage documentation related to policies and client files.
• Track pending requests, documents and processes, ensuring timely follow‑up.
• Provide operational and administrative support to the Account Manager.
• Communicate with clients, insurers and internal teams in English when needed.
• Handle confidential information with discretion.

Required profile

• Previous experience in insurance, back‑office or administrative functions.
• Fluent spoken and written English (100 % proficiency).
• Professional telephone etiquette in English.
• Strong attention to detail, organisation and professionalism.
• Availability to work onsite in Santo Domingo, Monday‑Friday.
• Spanish required; additional languages such as Portuguese or Creole are a plus.

Required skills

• Data entry

What we offer

• Monthly salary of RD$42,000 for the first three months.
• Opportunity to learn and grow within the insurance industry.
• Potential progression to an Account Manager role.