Support Specialist III – Advanced Administrative Support

About the role

The Support Specialist III provides advanced administrative assistance within a department, handling complex tasks and serving as a resource for problem resolution. The role requires strong communication with internal and external customers and the ability to adapt procedures to meet departmental needs.

Key responsibilities

• Apply advanced skills and procedures appropriate for the functional area.
• Schedule, report, and track departmental information, including budgets and variance analyses.
• Collect, compile, and prepare data for various reports and audits.
• Assist with complex research, investigations, and data analysis.
• Orient, train, and potentially lead lower‑level employees, assigning and checking their work.
• Perform additional duties as assigned by management.

Required profile

• Proficiency in basic office practices, procedures, and mathematical calculations.
• Strong organizational and time‑management skills to prioritize workload and meet deadlines.
• Ability to operate standard office equipment and use software applications for correspondence, spreadsheets, and databases.
• Excellent written and verbal communication, with the ability to convey information clearly.
• Capability to work independently under pressure, maintain courteous customer service, and build effective working relationships.