Training Coordinator – Hotel

About the role

As a Training Coordinator you will design, deliver and manage training initiatives for hotel team members, helping to create memorable guest experiences and a positive workplace culture.

Key responsibilities

• Design, plan and deliver hotel training programs covering topics such as harassment‑free workplace, diversity, new‑team orientation, leadership and service.
• Conduct meetings with department managers, trainers and team members to review performance trends, develop action plans and recognize achievements.
• Assess existing training initiatives, identify improvement opportunities and recommend solutions tailored to departmental needs.
• Track, maintain and audit individual training records using designated systems and tools.
• Manage department‑specific programs such as alcohol awareness, food safety, job‑skills checklists and educational assistance.
• Supervise and support team members, monitor performance, provide coaching and foster a positive, productive work environment.

Required profile

• A passion for spreading the light and warmth of hospitality.
• Integrity, leadership, teamwork, ownership and a sense of urgency.