Ocean Customer Service Agent
Expeditors · Santo domingo
Job description
About the role
Join Expeditors' Ocean Department to ensure timely and accurate freight movement while delivering exceptional customer service. This full‑time position supports both internal and external stakeholders in a fast‑paced logistics environment.
Key responsibilities
- Coordinate freight and information flow, maintaining high service standards.
- Communicate with overseas partners, respond promptly to emails and requests.
- Escalate issues to management when necessary.
- Maintain accurate billing and adhere to productivity standards.
Required profile
- Bachelor's degree preferred.
- At least 6 months experience in Ocean Import.
- Strong interpersonal and communication skills.
- Attention to detail and ability to follow procedures.
Required skills
- Proficiency in Microsoft Excel.
- Proficiency in Microsoft Word.
- Proficiency in Microsoft PowerPoint.
What we offer
- Paid vacation, holidays, and sick time.
- Medical health plan and life insurance.
- Employee Stock Purchase Plan.
- Training and personnel development program.
- Growth opportunities and employee referral bonus.
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Published 3 hours ago
Expires 1 month from now
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Expeditors
Santo domingo