Head of Project Management - Insurance & Investments

About the role

The Head of Project Management leads the organization's project management function and oversees the planning, execution, monitoring and delivery of strategic and operational projects in the Insurance & Investments sector. Projects cover insurance operations, investment services, digital transformation, technology implementation, business expansion, regulatory compliance and operational improvement. The role coordinates with senior management, business units and external stakeholders and sets up project governance, accountability and escalation procedures.

Key responsibilities

• Lead the project management function, set its strategies, frameworks and standards, and advise executive leadership on priorities, risks and resource needs
• Oversee the full project lifecycle, including reviews of proposals, feasibility studies and business cases, and monitor progress against timelines, budgets and quality standards
• Manage a portfolio of projects and programs, prioritizing them by strategic importance, business value and resource availability, and report consolidated portfolio updates to senior management
• Lead projects in insurance (product development, underwriting, claims, policy administration, distribution) and investment services, and coordinate regulatory compliance, risk management and internal control improvements
• Lead digital transformation and technology projects such as core insurance systems, CRM, ERP, automation and data analytics, working with IT, business operations and external providers
• Manage project budgets, forecasts, costs and vendor management, and track project ROI
• Identify and mitigate risks, ensure compliance with regulations and governance, and monitor quality
• Establish performance indicators, prepare dashboards and executive reports, and lead project review meetings
• Mentor project managers and program managers, build project teams and manage relationships with sponsors, clients and vendors

Required profile

• Bachelor's degree in Business Administration, Project Management, Finance, Engineering, IT or a related field; MBA preferred
• Minimum 10-15 years of experience in project or program management, including at least 5 years in a senior leadership position
• Proven experience leading multiple strategic, enterprise-level projects and establishing project management frameworks
• Experience managing budgets, resources, risks and cross-functional teams
• Background in insurance, banking, investment management or financial services highly desirable
• Preferred certifications: PMP, PgMP, PfMP, PRINCE2 Practitioner, Agile/Scrum, Lean Six Sigma

Required skills

• Strategic project and portfolio management, project governance and delivery oversight
• Financial and resource management, risk management and regulatory awareness
• Digital transformation, change management and executive communication
• Leadership, decision-making, analytical thinking and problem-solving