Group Sales Manager

About the role

The Group Sales Manager will lead sales efforts for the Four Seasons Resort and Residences Dominican Republic, building strategic relationships and generating brand awareness to achieve budgeted sales goals.

Key responsibilities

• Drive and deliver group sales within assigned markets through direct sales plans and strategic outreach.
• Develop strategic account plans, maintain a healthy pipeline, and achieve room night, revenue, and profitability targets.
• Lead sales calls, presentations, site inspections, trade shows, client events, and networking activities.
• Prepare proposals, negotiate terms, and coordinate contracts in line with resort strategy.
• Collaborate with Commercial leadership, Revenue Management, and Conference Services to maximize profitability and align agreements with guest expectations.
• Maintain accurate account, activity, and booking information in the resort’s CRM and sales systems.

Required profile

• College degree or equivalent professional experience.
• Two to three years of relevant group sales experience, preferably in a luxury hotel or resort environment.
• Demonstrated ability to prospect, negotiate, close business and build long‑term client relationships.
• Excellent written and verbal communication skills in English and Spanish.
• Ability to travel and work flexible hours as required.

Required skills

• Proficiency with CRM systems.
• Proficiency with Microsoft Office applications.