Customer Service Specialist
People First BPO · Santiago de los Caballeros
Job description
About the role
People First BPO, a business process outsourcing company based in Santiago de los Caballeros, Dominican Republic, offers outsourced back office and customer service support to its clients. It is hiring a full-time on-site Customer Service Specialist who will provide exceptional customer support, ensure customer satisfaction, demonstrate good phone etiquette and deliver a top-notch customer experience every day.
Required profile
- Fluency in English and Spanish is a plus.
- Previous experience in a similar role is preferred.
Required skills
- Customer support and customer satisfaction skills.
- Phone etiquette and customer service abilities.
- Experience in enhancing customer experience.
- Strong communication and interpersonal skills.
- Ability to prioritize and manage time effectively, problem-solving skills and attention to detail.
What we offer
- Competitive salary based on experience.
- Private health insurance for you and your family.
- Weekends off.
- Paid time off and vacation.
- A supportive, inclusive and collaborative team environment.
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Published 1 hour ago
Expires 1 month from now
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People First BPO
Santiago de los Caballeros
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