Community Manager – Gestión de comunidades digitales

About the role

We are looking for enthusiastic Community Managers to oversee the most exciting digital accounts in the city. The role involves nurturing online communities, responding to customer inquiries, and collaborating with the Content Creator and Account Executive to keep social media profiles active and aligned with brand objectives.

Key responsibilities

• Manage online communities and promptly answer customer questions on social platforms.
• Engage with followers and foster positive conversations.
• Conduct live coverage of events, either on‑site or remotely, when required.
• Update social media channels according to each client’s publishing schedule.
• Handle crises, complaints, and user comments professionally.
• Prepare monthly performance reports for clients.
• Coordinate with design or content experts for ad‑hoc posts and visual assets.

Required profile

• Graduate in Advertising, Marketing or a related field.
• Full‑time availability (9 AM‑6 PM) with two remote days per month.

Required skills