Administrative Assistant – Office & Dispatch Support

About the role

We are a trusted fire and life safety inspection company seeking a detail‑oriented Administrative Assistant to keep our daily workflow running smoothly. You will be the first point of contact for clients, manage technician schedules, and produce accurate inspection reports.

Key responsibilities

• Compile data from field technicians and generate detailed fire inspection reports for clients and authorities.
• Answer phone calls and respond to email inquiries from prospective and existing customers.
• Coordinate and schedule inspection appointments for the technician team.
• Maintain accurate client records, job files, and service histories in our software.
• Provide general office support, including invoicing follow‑ups and team communications.

Required profile

• Excellent written and verbal communication with a professional phone presence.
• High attention to detail for report writing and data entry.
• Strong organizational skills and ability to multitask and prioritize.
• Reliable, punctual, and self‑motivated work ethic.
• High school diploma or equivalent; administrative or customer‑service experience is a plus.

Required skills

• Proficiency with Microsoft Office.
• Familiarity with Google Workspace.