Account Executive - IRS Tax Resolution

About the role

ITR Dominicana is hiring an Account Executive in Santiago, Dominican Republic, working on site. The role generates revenue by consulting clients on complex IRS tax issues and selling tailored resolution strategies. It covers analysing completed tax investigations, building personalised resolution plans, presenting findings to prospective clients and closing tax resolution agreements.

Key responsibilities

• Analyse completed tax investigations to outline the file's current state, define pending requirements and choose the most effective IRS resolution strategy for each case.
• Present investigation results to prospective clients, explaining complex tax concepts and outlining clear paths to resolution.
• Pitch and sell tax resolution services, handle objections and negotiate terms to close agreements.
• Manage an active pipeline of quoted prospects with strategic follow-ups to secure contracts.
• Work with Appointment Setters to maximise daily schedules, and with Case Management and Billing/Collection teams on escalations and requests from signed customers.
• Keep accurate quotes and detailed records of client interactions and financial data in the CRM, and meet sales targets, close rates and revenue goals.

Required profile

• Proven track record in a high-volume sales environment; prior experience as an Account Executive, SDR or BDR preferred.
• Excellent verbal and written communication in English and Spanish; high to advanced English (B2+ expected).
• Strong negotiation, persuasion and objection-handling skills, plus critical thinking and problem-solving.
• Organised, detail-oriented and able to work independently and adapt to fast-paced change.

Required skills

• Understanding of IRS tax resolution programmes, financial analysis and tax liability strategies, or willingness to learn.
• Familiarity with full-cycle sales, consultative closing, objection and pipeline management.
• CRM platforms and sales performance tracking.
• Documentation requirements and accurate quoting, or willingness to learn.

Schedule: Monday to Thursday 9:00 AM to 6:30 PM (EST) and Friday 9:00 AM to 3:00 PM (EST); weekends off, fixed schedule.