Account Executive - Core Diagnostics

About the role

Abbott's Core Diagnostics division is hiring an Account Executive based in Santo Domingo, Dominican Republic. The role is responsible for managing and growing business with direct customers and distributors in the Caribbean territories, increasing market share profitably. It requires about 50% travel in the Caribbean area (Bahamas, Guyana, Trinidad and Tobago, Suriname, Turks and Caicos Islands and others) and fluent written and spoken English.

Key responsibilities

• Act as primary account manager for direct Abbott customers and drive distributor sales teams to develop new business and increase revenue at the installed base.
• Identify and close new business and expand value with existing customers, moving them from shared to owned accounts.
• Manage the distributor channel, ensuring compliance with the division's sales and margin plans, and monitor distributor performance and contract compliance.
• Handle day-to-day customer and distributor management, including allocations/backorders, orders and shipments, and customer requests.
• Drive customer loyalty through issue resolution, NPS, and executive and operational customer business reviews.
• Work with Marketing, Finance, Legal, Ethics and Compliance and Operations to protect brand loyalty.

Required profile

• Bachelor's degree (university graduate).
• Minimum 5 years of sales experience in the health care industry (diagnostics, medical devices, laboratories and hospitals); diagnostics experience preferred.
• Experience in capital sales and/or multi-stakeholder environments, selling customized solutions to C-suite executives and managing the distributor channel.
• Willingness to travel 50% of the time.
• Preferred: fluency in English, strong business planning, and experience in innovation and change management.

Required skills

• Good communication skills.
• Preferred: Excel, PowerPoint, Microsoft Office, CRM (Salesforce.com) and Power BI.

What we offer

• Career development with an international company.
• Sales incentive plan.