Auxiliar de back office

About the role

We are looking for a Back‑Office Assistant to support daily administrative operations and keep internal information accurate and organized. The role is full‑time, onsite in Santo Domingo, with regular hours from 8 am to 5 pm, Monday to Friday.

Key responsibilities

• Manage and file documentation, record and control data, and maintain up‑to‑date internal databases.
• Prepare simple reports and summaries for operations teams.
• Provide internal support to the operations and customer‑service departments, coordinating requests and escalating cases when needed.
• Respond to internal queries related to administrative processes.
• Identify inconsistencies in data and suggest procedural improvements.

Required profile

• Experience or aptitude in back‑office and administrative assistance.
• Strong analytical mindset to review information and detect errors.
• Effective communication and customer‑service orientation for internal coordination.
• Ability to work in a team, stay organized, pay attention to detail and learn new processes quickly.
• Preferably a background in administration, accounting, business management or related fields.

Required skills

• Basic to intermediate proficiency with office software, especially spreadsheets and word processors.
• Professional use of email for internal communication.

What we offer

• Competitive monthly salary ranging from RD$ 25,000 to RD$ 30,000.
• Stable permanent contract with opportunities for growth.