Sales Executive - Tax Resolution Services

About the role

The Sales Account Executive is responsible for revenue generation by consulting clients on complex IRS tax issues and selling tailored resolution strategies. The role analyzes completed tax investigations, develops personalized resolution plans, presents findings to prospective clients and closes tax resolution agreements. It is an on-site position in Santiago, Dominican Republic.

Key responsibilities

• Analyze completed tax investigations to outline the current state of the file, define pending requirements and determine the most effective IRS tax resolution strategy for each case.
• Deliver investigation results to prospective clients, explaining complex tax concepts and outlining clear paths to resolution.
• Pitch and sell tax resolution services, handle objections and negotiate terms to close agreements.
• Manage an active pipeline of quoted prospects with strategic follow-ups to secure contracts and finalize deals.
• Work with Appointment Setters to maximize daily schedules, and coordinate with Case Management and Billing/Collection teams on escalations and requests from signed customers.
• Ensure accurate quoting and detailed documentation of client interactions and financial data in the CRM system.
• Meet and exceed individual sales targets, close rates and revenue goals.

Required profile

• Proven track record of high-level performance in a high-volume sales environment; prior experience as an Account Executive, SDR or BDR preferred.
• Excellent verbal and written communication in English and Spanish; high to advanced English (B2+ expected).
• Strong negotiation, persuasion and objection-handling skills.
• Self-motivated, adaptable to fast-paced workflow changes and open to constructive feedback.

Required skills

• Understanding of IRS tax resolution programs, financial analysis and tax liability strategies, or willingness to learn.
• Familiarity with full-cycle sales, consultative closing, objection and pipeline management.
• Knowledge of CRM platforms and sales performance tracking, or willingness to learn.
• Attention to detail and strong time management.

Schedule: Monday to Thursday 9:00 AM to 6:30 PM (EST) and Friday 9:00 AM to 3:00 PM (EST); weekends off, with fixed schedules based on business needs.