Generalista de Recursos Humanos – Relaciones Laborales

About the role

The HR Generalist will manage and execute labor relations processes for a high‑staffed operation, ensuring legal compliance, workforce stability, and a positive organizational climate. The role provides timely support to leaders and employees to maintain operational continuity and productivity.

Key responsibilities

• Ensure compliance with Dominican labor legislation, handling reports, inspections, and requirements from the Ministry of Labor and other regulators.
• Administer plant‑level labor relations, addressing conflicts, disciplinary actions, and termination processes while maintaining legal consistency.
• Manage employee absenteeism, leaves, permits, and disabilities, guaranteeing accurate records and payroll impact.
• Coordinate social security processes, including sickness, maternity, and occupational risk subsidies.
• Advise operational leaders on personnel management, progressive discipline, performance, and labor decisions in high‑turnover environments.
• Monitor workplace climate and employee engagement through surveys, exit interviews, and corrective actions.
• Oversee performance and development processes, including evaluations, improvement plans, and basic operational training.
• Maintain physical and digital employee files, ensuring traceability, regulatory compliance, and information availability.

Required profile

• University degree in Industrial Psychology, Business Administration, Industrial Engineering or related fields.
• Minimum 3 years of HR experience, preferably in high‑staffed operational settings such as distribution centers, manufacturing, or free‑zone environments.
• Willingness to travel within Santo Domingo (D.N., SDO, SDE) and Haina.

Required skills

• In‑depth knowledge of Dominican Republic labor legislation.
• Understanding of social security systems (subsidies, leaves, occupational risks).
• Expertise in labor conflict resolution and progressive discipline.
• Familiarity with Authorized Economic Operator (OEA) regulations (desirable).