Auxiliar de tráfico

About the role

The Traffic Assistant supports the coordination and follow‑up of import and export operations, ensuring accurate documentation, compliance with customs procedures, and timely communication with clients, shipping lines, customs warehouses and other stakeholders.

Key responsibilities

• Manage all documentation required for import and export processes, guaranteeing accuracy and regulatory compliance.
• Track cargo movement from origin to delivery, monitoring ETD, ETA and shipment status.
• Prepare and handle shipping documents such as Bill of Lading, manifests, release requests and other required paperwork.
• Record and update operations in internal systems and customs platforms to maintain traceability.
• Coordinate with clients, shipping lines, customs warehouses, carriers and customs agents to ensure uninterrupted operations.
• Send pre‑alerts, arrival notices and related communications to relevant parties.
• Organise import/export processes including booking, land transport, container delivery and pickup.
• Follow up on cargo release and customs clearance, ensuring all requirements are met.
• Collaborate with internal departments to provide necessary files, documentation and information.
• Maintain organized and up‑to‑date physical and digital shipment files.

Required profile

• Knowledge of import, export and international logistics processes.
• Familiarity with shipping documentation (Bill of Lading, manifests, DUA and customs paperwork).
• Experience with logistics and customs management platforms.
• Ability to coordinate with shipping lines, customs warehouses, carriers and agents.
• Proficiency in Microsoft Office, especially Excel and Word.
• Basic English for logistics operations and international documentation.

Required skills

• Microsoft Excel
• Microsoft Word
• Import/export documentation handling
• Customs documentation processing
• Logistics platform usage