Administrative Assistant – Office & Dispatch Support

About the role

We are a trusted fire and life safety inspection company seeking a detail‑oriented Administrative Assistant to keep our daily workflow running smoothly. You will handle client communications, schedule field technicians, and generate accurate inspection reports.

Key responsibilities

• Compile data from field technicians and produce detailed fire inspection reports for clients and authorities.
• Answer incoming calls and respond to email inquiries from prospective and existing clients.
• Coordinate and schedule inspection appointments for the technician team.
• Maintain accurate client records, job files, and service histories in our software.
• Support general office tasks, invoicing follow‑ups, and team communication as needed.

Required profile

• High school diploma or equivalent.
• Excellent written and verbal communication with a professional phone presence.
• Strong attention to detail and high accuracy in report writing and data entry.
• Reliable, punctual, self‑motivated and able to multitask.

Required skills

• Proficiency with Microsoft Office or Google Workspace.
• Ability to quickly learn new software systems.