Account Manager (Events + Marketing)

About the role

Trolley, a fast-growing creative operations company, is hiring a full-time remote Account Manager (Events + Marketing) worldwide, with partial overlap with Pacific Time. You lead events, marketing initiatives and client relationships inside the Production team, acting as a counterpart to the Production Lead. You own work from kickoff to launch and step into execution when it needs hands; strategy, priorities and final decisions stay with the Production Lead. You report to the Project Manager and the Production Lead and work closely with the Junior Project Manager and the Marketing Coordinator.

Key responsibilities

• Own events, podcasts, fellowships and community programs, from vendors, speakers and contracts to post-event follow-up
• Run marketing and content initiatives with the Marketing Coordinator, including campaigns, newsletters, launches and promotions
• Manage projects and partnerships from plan to launch, with clear owners, timelines and success metrics
• Lead client, partner and vendor meetings and status updates, keeping scope and expectations clear
• Keep production, creative, operations and community aligned, raising risks and blockers early
• Maintain trackers, dashboards, reports and accurate CRM records so leadership sees every project clearly
• Use AI-enabled workflows to reduce manual work in reporting, research and planning

Required profile

• Experience leading several projects at once and managing clients or external partners, ideally in events, marketing, production, agency or media work
• Hands-on execution: drafting updates, building trackers and preparing reports yourself when needed
• Clear written and spoken communication, confident representing the company in client and partner meetings
• Sound judgment: making day-to-day decisions, escalating strategic ones and flagging risks early
• Nice to have: experience with sponsors, speakers or talent partnerships, and hands-on use of a CRM and tools such as Notion or ClickUp

The role is not a sales, customer success, executive assistant or creative lead position. Hiring includes a 15-minute interview, a skills test, a 30-minute interview with the manager and a final interview with the CEO.