Assistant Director of Technology, Innovation & Data

About the role

Four Seasons Resort and Residences Dominican Republic at Tropicalia is seeking an Assistant Director of Technology, Innovation & Data to lead the execution of its technology strategy. This senior position will oversee the resort’s technology ecosystem, ensuring seamless operations, robust security, and data‑driven decision making.

Key responsibilities

• Support the execution of the resort’s technology, innovation, and data strategy.
• Oversee day‑to‑day operation and performance of technology systems and infrastructure.
• Lead technology projects, upgrades, implementations, and system enhancements.
• Monitor cybersecurity practices and ensure compliance with security standards.
• Support data governance, reporting, and analytics initiatives across departments.
• Collaborate with operational teams to identify and implement technology‑driven improvements.
• Drive innovation initiatives that enhance guest and employee experiences.
• Manage vendor relationships, contracts, and technology service providers.
• Coach, develop, and mentor technology team members to achieve operational excellence.

Required profile

• Minimum 5 years of progressive leadership experience in Information Technology within luxury hospitality or a comparable service‑driven environment.
• Strong knowledge of hotel technology systems, networks, infrastructure, and cybersecurity principles.
• Proven experience leading technology projects and system implementations.

Required skills

• Hotel technology systems
• Network infrastructure
• Cybersecurity

What we offer

• Opportunity to shape technology strategy for a flagship luxury resort.
• Collaborative environment with a focus on innovation and guest experience.
• Professional development and mentorship opportunities.