Technical Support Specialist
Advensus · Saint-Domingue
Job description
About the role
In this role you will lead discovery conversations, translate business needs into effective AI setups, and guide clients step‑by‑step through configuration and onboarding. Full technical and product training will be provided.
Key responsibilities
- Conduct discovery conversations to understand unique client business goals.
- Translate customer needs into tailored AI solutions and configurations.
- Guide clients through setup, activation, and technical configuration.
- Explain technical concepts in clear, simple, and customer‑friendly language.
- Manage multiple client interactions and follow‑ups with strong organization.
Required profile
- Excellent spoken and written English (C1 level preferred).
- Strong customer‑service and client‑facing communication skills.
- Comfort learning and working with AI and tech‑based products.
- Solid background or knowledge in digital marketing.
- Strong consultative and problem‑solving abilities.
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Published 19 hours ago
Expires 1 month from now
8 views · 0 interested
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Advensus
Saint-Domingue
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