Support Specialist III

About the role

The Support Specialist III provides advanced administrative assistance within a department, handling complex clerical tasks, data collection, and reporting. The role serves as a resource for resolving intricate problems and supports both internal and external customers.

Key responsibilities

• Apply advanced procedures and skills appropriate to the functional area.
• Schedule, report, and track departmental information.
• Collect, compile, and analyze data for reports, budgets, and variance analyses.
• Assist in preparing, reviewing, and auditing various reports.
• Conduct more complex research and investigations.
• Orient and train lower‑level employees and, when designated, lead or check their work.
• Perform additional duties as assigned.

Required profile

• Knowledge of basic office practices, procedures and methods.
• Ability to perform basic mathematical calculations.
• Strong organizational and time‑management skills to prioritize workload and meet deadlines.
• Effective communication skills, both written and verbal.
• Capability to work independently and under pressure.
• Proficiency in building solid working relationships and providing courteous service.

Required skills

• Microsoft Office Suite (Word, Excel, Outlook).
• Spreadsheet creation and manipulation.
• Database usage and basic data management.