Sales & Marketing Specialist – Sales Operations Support

About the role

We are seeking a highly organized, detail‑oriented Sales Assistant with strong hands‑on administrative experience to support our growing sales team. In this role, you will serve as the operational backbone of the department—maintaining database integrity, managing complex schedules, building regular Excel reports, and ensuring seamless follow‑through on all sales activities.

Key responsibilities

• CRM Management & Data Hygiene: maintain, update, and clean lead and pipeline records, audit entries, eliminate duplicates, and enforce standardized data entry.
• Calendar Management: coordinate and schedule high‑volume internal and external meetings, prospect demos, and client calls across multiple time zones while proactively resolving conflicts.
• Excel Reporting: extract sales metrics and produce routine operational reports using advanced Excel functions (PivotTables, VLOOKUP/XLOOKUP, data formatting) to track team performance and pipeline health.
• Task & Follow‑Up Tracking: monitor sales reps' active deals and action items in the project‑management tool, ensuring timely client follow‑ups and preventing leads from slipping.
• Meeting Documentation: attend sales calls and team meetings to record detailed notes, summarize key decisions, and outline actionable next steps.
• Administrative Support: deliver high‑volume operational assistance, draft client correspondence, prepare meeting slide decks, organize digital files, and route incoming leads.

Required profile

• 2+ years of experience in a sales support, administrative assistant, or sales operations role.
• Proven hands‑on experience managing CRM databases (e.g., Salesforce, HubSpot, or Zoho) with a focus on data hygiene.
• Proficiency in Microsoft Excel, including PivotTables, conditional formatting, and complex lookup formulas.
• Experience managing complex calendars using Google Workspace or Microsoft Outlook.
• Strong written and verbal communication skills with a track record of meticulous meeting documentation.
• Exceptional time‑management skills with the ability to prioritize tasks in a high‑volume, fast‑moving environment.

Required skills

• Salesforce
• HubSpot
• Zoho
• Microsoft Excel
• Google Workspace
• Microsoft Outlook