E-Commerce Assistant

About the role

Outsourcing Advantage is a boutique BPO firm providing back-office and customer service support for U.S.-based consumer goods companies. As an E-Commerce Assistant you will keep daily operations of client online stores running smoothly, working remotely from selected international locations and supporting a range of e-commerce platforms.

Key responsibilities

• Process daily incoming orders and generate shipping labels
• Maintain accurate inventory levels across all sales platforms
• Audit product listings so items stay live and operations run smoothly
• Respond to minor, low-volume customer messages via text-based channels

Required profile

• Proven ability to work independently and take full ownership of tasks without close supervision
• Availability during Eastern Time (EST) business hours

Required skills

• Experience processing e-commerce orders and generating shipping labels
• Experience keeping inventory accurate across one or more sales channels
• Experience auditing e-commerce product listings
• Preferred: experience responding to customer messages in a text-based support channel

What we offer

• Diverse and exciting projects in a supportive, collaborative environment
• Weekly payments
• Weekly performance-based incentives
• Weekends off