Booking Support Coordinator – Remote

About the role

We are seeking a detail‑oriented Booking Support Coordinator to assist customers with researching, reviewing, and coordinating their booking requests. This fully remote position focuses on delivering accurate information and seamless service through online booking platforms.

Key responsibilities

• Respond to booking inquiries and collect customer preferences.
• Research available options and explain booking details clearly.
• Coordinate selected details, review entries for accuracy, and provide confirmations and updates.
• Assist with requested changes and communicate with service providers.
• Maintain complete records and follow up on pending requests.

Required profile

• Strong customer‑service orientation.
• Excellent attention to detail and clear communication.
• Good research abilities and strong organization.
• Basic computer proficiency and ability to learn booking platforms.
• Consistent follow‑up, professional and dependable attitude.
• Previous booking experience is helpful but not required.

Required skills

What we offer

• Remote work environment.
• Flexible scheduling to fit personal responsibilities.
• Training on relevant systems and processes.
• Ongoing support and access to educational resources.
• Professional development in organization, communication, and customer‑service skills.
• Opportunity to help customers navigate their booking needs.