Auxiliar de tráfico

About the role

The Traffic Assistant will coordinate and monitor import and export operations, ensuring accurate documentation, compliance with customs procedures, and timely communication with clients, shipping lines, customs warehouses and other stakeholders. The role guarantees the continuity of shipments and adherence to established timelines.

Key responsibilities

• Manage all documentation required for import and export processes, ensuring accuracy and regulatory compliance.
• Track cargo movement from origin to delivery, monitoring ETD, ETA and shipment status.
• Prepare and handle shipping documents such as Bill of Lading, manifests, release requests and other required paperwork.
• Record and update operations in internal systems and customs platforms to maintain traceability.
• Coordinate with clients, carriers, shipping lines, customs warehouses and agents to ensure smooth operations.
• Send pre‑alerts, arrival notices and other communications related to shipments.
• Organise import/export processes including booking, land transport, delivery and container pick‑up.
• Follow up on customs clearance and goods release, ensuring all requirements are met.
• Work with internal departments to provide necessary files and documentation for execution.
• Maintain organized physical and digital records for each shipment, guaranteeing information availability.

Required profile

• Knowledge of import, export and international logistics processes.
• Familiarity with shipping documentation (Bill of Lading, manifests, DUA and other customs documents).
• Experience using logistics and customs management platforms.
• Understanding of coordination with shipping lines, customs warehouses, carriers and agents.
• Proficiency in Microsoft Office, especially Excel and Word.
• Basic English skills applied to logistics operations and international documentation.

Required skills

• Microsoft Excel
• Microsoft Word
• Bill of Lading documentation
• Customs documentation (DUA)
• Basic English language proficiency