Telephone Screener

About the role

One Park Financial (OPF), a financial technology company that connects small businesses with flexible financing, is looking for a Telephone Screener. The screener identifies, engages and supports top talent throughout the hiring process: sourcing candidates, screening and scheduling applicants, managing recruitment communications and keeping accurate records in ATS systems. The role also supports onboarding, candidate experience initiatives and employer branding.

Key responsibilities

• Act as first point of contact for incoming calls, direct inquiries to the right team member and handle outbound correspondence when needed
• Greet visitors and respond to candidate questions via social media
• Manage interview and new hire schedules and send confirmation emails
• Process and verify onboarding paperwork in line with company procedures, and oversee and proctor testing
• Maintain job postings, review online applications and input data into ATS tools for tracking and reporting
• Source and recruit candidates using databases and social media, and build strong candidate relationships
• Take part in goals to screen and schedule candidates, mainly by handling incoming calls from job seekers
• Attend office meetings and complete other assigned projects

Required profile

• Customer service experience
• Experience with selection processes such as video interviewing, phone interviewing and reference checks
• Strong communication skills and a sense of urgency

Required skills

• Knowledge of Office 365
• ATS usage

What we offer

• Private medical insurance
• A fun work environment
• Growth opportunities