Operations & Maintenance Coordinator

About the role

A commercial cleaning and facility maintenance company serving healthcare environments (clinics, surgical centers, medical offices and hospitals) is looking for a highly motivated, detail-oriented and proactive Operations & Maintenance Coordinator. The role reports directly to Executive Management and covers administrative, financial and hands-on maintenance operations, including field operations, administrative tasks and vendor partnerships.

Key responsibilities

• Draft, format and present accurate service proposals and bids for new and prospective healthcare clients
• Act as the main contact for frontline cleaning and maintenance staff, manage shift assignments, address site feedback and ensure team accountability
• Log invoices, track vendor payments, issue client billing and reconcile accounts using QuickBooks
• Sourcing, evaluating and purchasing commercial cleaning equipment, tools and supplies within budget
• Dispatch and supervise external contractors such as plumbers, HVAC technicians and electricians for advanced facility repairs
• Enforce infection control and healthcare compliance standards, and verify completed work (photos, check-in logs, site audits) before invoice sign-off

Required profile

• Self-starter who takes initiative, solves problems independently and works with minimal supervision
• Precise attention to detail, especially with financial records, site work reviews and hygiene standards
• Excellent verbal and written communication with management, clients, vendors and field teams
• Background in commercial cleaning, facility maintenance, healthcare operations or construction management strongly preferred

Required skills

• QuickBooks (Desktop or Online)
• General office management software