IT Systems Administrator

About the role

We are looking for an experienced IT Systems Administrator to join our on‑site team. The role is critical for maintaining office equipment, computer systems, and delivering high‑quality technical support to employees and clients.

Key responsibilities

• Resolve tickets and provide on‑site support.
• Onboard and offboard employees, set up workstations and peripherals.
• Maintain inventory, asset tracking, and generate management reports.
• Perform server maintenance, firewall ownership, and ensure HIPAA‑compliant security protocols.
• Manage Cisco network infrastructure and plan regular IT maintenance windows.
• Control hardware stock, install equipment, and coordinate with suppliers and vendors.
• Collaborate with IT teams across global sites.

Required profile

• 1–3 years of IT experience, preferably in a corporate or BPO environment.
• Advanced English proficiency (written and spoken) for frequent international communication.
• Willingness to work shifts and occasional outside‑business‑hour maintenance.
• Ability to work 100% on‑site at the company facility.

Required skills

• Windows Server administration.
• Windows Administrative Tools.
• Cisco network management.
• Firewall configuration and management.
• Server maintenance and troubleshooting.
• Asset tracking and inventory control systems.
• Ticketing system usage.
• Workstation setup and hardware troubleshooting.