Business Executive Assistant

About the role

We are part of Nclusion, a Palo Alto‑based FinTech that aims to bring traditional financial services to the 1.5 billion unbanked worldwide. Locally operating as NYLC Dominicana in Santiago, Dominican Republic, we are in a strong growth phase building our team from the ground up. This role works directly with the General Manager to coordinate key business priorities, cross‑functional initiatives and management routines, ensuring clear ownership, deadlines and follow‑through across the organization.

Key responsibilities

• Translate the General Manager’s priorities into actionable plans with owners, deadlines and status tracking.
• Coordinate and drive management meetings, agendas, action trackers and follow‑up to ensure decisions are executed.
• Facilitate cross‑functional initiatives, resolve blockers and maintain accountability across departments.
• Lead strategic initiatives and special projects assigned by the General Manager, developing project plans, milestones and deliverables.
• Support annual and quarterly business planning, prepare materials for leadership reviews and Board discussions, and consolidate performance data for the General Manager.
• Identify organizational bottlenecks, support new structures and processes, and reinforce ownership to reduce dependency on the General Manager.
• Prepare concise management summaries, presentations and communication materials while handling sensitive information with discretion.

Required profile

• Excellent organizational and project‑management capability.
• Strong analytical and problem‑solving skills.
• Experience coordinating senior stakeholders and cross‑functional initiatives.
• Strong written and verbal communication skills in both Spanish and English.
• Comfortable working in a fast‑growing environment with changing priorities.
• High level of judgment, discretion and confidentiality.
• Ability to work independently with limited supervision.