Supply Chain Coordinator (Spare Parts)

About the role

Wärtsilä is seeking a Supply Chain Coordinator to manage spare parts quotations, orders and deliveries, acting as the main point of contact for customers. The role ensures accurate order processing, proactive communication and coordination with internal teams to deliver a high‑quality customer experience.

Key responsibilities

• Serve as the primary contact for spare parts quotations, orders, deliveries and non‑conformities.
• Act as liaison between customers and internal departments involved in the spare parts delivery process.
• Manage and coordinate quotations and orders in line with company procedures, guidelines and local requirements.
• Maintain high quality and responsiveness in quotation and order processing.
• Ensure correct use of customer master data and handling instructions when processing orders.
• Monitor order backlog collaboratively with the sales team.
• Track and communicate spare parts delivery status to customers in a timely manner.

Required profile

• Bachelor’s degree in business administration, industrial engineering, international logistics or a related field.
• Advanced English communication skills (mandatory).
• Intermediate to advanced proficiency in Portuguese.
• Minimum 4 years of experience in supply chain roles.
• Previous customer service experience is a plus.

Required skills

• Experience with SAP.

What we offer

• Hybrid work model (6 days per month onsite).
• Permanent contract.