Sales Team Leader POS – Dominican Republic

About the role

We are looking for a Sales Team Leader to drive our POS sales effort in the Dominican Republic. You will lead a group of inbound sales representatives focused on the Colombian SMB market, ensuring daily activity and conversion targets while developing each team member’s talent.

Key responsibilities

• Define and steer the commercial strategy and focus for the sales team.
• Coordinate daily activities, including stand‑ups, 1:1s and weekly performance reviews.
• Monitor individual KPIs (conversion, activity, new logos) and provide active coaching to close performance gaps.
• Manage lead allocation and pipeline prioritisation in the CRM using AI‑driven scoring.
• Implement personal development plans for each representative.
• Analyse sales interaction patterns and propose process improvements to leadership.

Required profile

• Minimum 5 years of sales experience, preferably inbound sales in high‑lead‑volume environments.
• Proven track record of managing pipelines and achieving commercial KPIs.
• Strong coaching abilities and experience developing sales talent.
• Resident of the Dominican Republic or holder of a work permit.

Required skills

• Proficiency with CRM platforms such as HubSpot or Salesforce.
• Experience with CCaaS platforms and AI‑enabled lead scoring.
• Ability to analyse call transcripts with AI tools and use intelligent dashboards for forecasting.