Front Desk Receptionist – Customer Service

About the role

The Receptionist (Front Desk Agent) is the first point of contact at Torre Axis, providing a professional, welcoming, and efficient front‑of‑house experience for visitors, employees and vendors.

Key responsibilities

• Serve as the first point of contact for visitors, employees and vendors at Torre Axis.
• Manage visitor registration, check‑in process and issue temporary access badges.
• Support access‑control procedures in coordination with Security and Facilities teams.
• Route incoming requests, incidents and service needs to the appropriate departments.
• Maintain accurate logs of visitors, deliveries and building activity.
• Ensure lobby readiness, cleanliness and professional presentation at all times.

Required profile

• 1–2 years of experience in customer service, front desk, hospitality or office support roles.
• Experience with visitor management systems or access‑control tools is a plus.

Required skills

• Strong customer service and communication abilities.
• Proficiency with Microsoft Teams and Outlook.
• Ability to operate visitor management or access‑control tools.

What we offer

• Law benefits and private insurance.
• Meal subsidy and referral program.
• Transportation support (starting at 4:00 PM).
• Massive growth opportunities and continuous development.
• Privileged location in the city centre (Torre Axis).
• Great work environment.