ENCARGADO DE SALA

About the role

The ENCARGADO DE SALA is responsible for ensuring the smooth operation of museum exhibition rooms. This includes providing vigilant security, assisting visitors, and preserving the integrity of the collections on display.

Key responsibilities

• Monitor exhibition rooms to protect artworks and prevent damage.
• Supervise visitor flow, ensuring compliance with museum guidelines.
• Verify that exhibits are correctly labeled and presented according to museum standards.
• Maintain and replenish informational brochures and other visitor materials.
• Coordinate with the installation team for set‑up and takedown of temporary and permanent exhibitions.
• Report any incidents, damages, or maintenance needs to the appropriate department.
• Assist in preparing reports and statistical data related to room usage.
• Provide accurate information to visitors about exhibitions and museum services.
• Handle visitor inquiries and complaints, escalating when necessary.
• Monitor environmental and safety conditions within the rooms to ensure compliance with conservation policies.
• Participate in team meetings and contribute feedback to improve operations and visitor experience.

Required profile

• Final‑term student in Accounting or a related field.
• Familiarity with established policies and procedures.
• Basic knowledge of history, visual arts, and cultural topics (intermediate level).
• Strong verbal communication skills and fluency in Spanish.
• Intermediate proficiency in English.
• Preferably prior experience in customer service.

Required skills

• Microsoft Windows
• Microsoft Office applications