Accounts Receivable & Collections Associate

About the role

We are looking for an Accounts Receivable & Collections Associate to support daily AR activities for a US‑based client. The role is entry‑level and fully remote, focusing on posting payments, following up on overdue balances and assisting with basic billing tasks.

Key responsibilities

• Post and apply customer payments accurately and promptly.
• Contact customers by phone and email regarding past‑due balances.
• Review outstanding invoices and support collection efforts.
• Research payment discrepancies and unapplied payments.
• Prepare and send invoices, statements and payment documentation.
• Assist with basic billing and invoice preparation as needed.
• Maintain accurate customer account records.
• Support the accounting team with other AR‑related tasks.

Required profile

• 1‑2 years of experience in accounts receivable, collections, billing or a related office role (preferred).
• Strong attention to detail and organizational abilities.
• Good written and spoken English for professional communication with customers.
• Comfortable following up with customers regarding payments.
• Dependable, organized and able to manage routine tasks accurately.

Required skills

• Microsoft Excel

What we offer

• Remote work for a US company.
• Competitive compensation package.
• Benefits in accordance with Dominican law (13th salary, paid time off, etc.).
• Complementary health insurance.